Is the secret to better business outcomes tied to employee satisfaction? Can you build a better business by creating a happy and fulfilling work environment for your people? In this episode of What’s Up at Work?, host Sam Clyde Schroeder sits down with Brian Macias, CEO of Embrace Pet Insurance—recognized 12 times as a top workplace—to discuss how prioritizing workplace culture can lead to extraordinary business results. Brian has led Embrace through 300% growth in just four years—and in this conversation, he shares the real strategies behind that success: fostering deep human connections, encouraging a healthy return to the office, and cultivating a culture that inspires everyone to perform at their best. He also spills how his team uses monthly “All Paws” meetings (yes, they really do call them that!) to keep everyone aligned on the company’s mission and values. He also offers a fresh perspective on hiring by looking for genuine grit and passion—rather than just experience on a résumé.
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